Services that help organizations break down silos and strengthen collaboration

Most teams are working harder, not smarter — because knowledge is fragmented, connections are scattered, and learning doesn’t travel across boundaries. Our services help you create structures and experiences that enable people to work, learn, and lead together — not in isolation.

Community Strategy & Design

Design communities of practice that break down silos and strengthen shared learning

Communities of practice are one of the most effective ways to help people working in different parts of an organization learn together, share what’s working, and solve problems collaboratively.

We help organizations design, launch, and grow communities that move beyond episodic engagement and become durable structures for collaboration.

Community Launch Package

Launch a community of practice with clarity, momentum, and shared purpose.

This package is designed for organizations that want to get a community off the ground quickly — without guesswork, false starts, or stalled engagement.

What this includes

  • Discovery and design workshop

  • Community purpose, audience, and success definition

  • Platform setup and onboarding support

  • Launch plan and initial content strategy

  • Early facilitation guidance and coaching

What changes

  • People doing similar work find each other

  • Shared language and practices begin to emerge

  • The community starts with momentum, not confusion

Investment: $7,500–$12,500

Platform subscription billed separately ($89–$419/month). We work with Circle, Teams, Slack, or Disco — or help you choose the best fit.

Add platform management for $1,500/year: We handle setup, integrations, user management, analytics, and ongoing updates so you can focus on your community, not the software.

Revitalize an existing community and help it become self-sustaining.

Many communities exist in name but struggle with participation, clarity, or energy. We help diagnose what’s happening and co-design strategies that bring communities back to life.

What this includes

  • Community health and engagement assessment

  • Activation and engagement strategy

  • Facilitation tools and playbooks

  • Coaching for community leads

  • Ongoing support over a defined period

What changes

  • Clearer roles and rhythms

  • Increased participation and relevance

  • A community that reinforces learning across teams

Investment: $15,000–$25,000

Platform subscription billed separately ($89–$419/month). We work with Circle, Teams, Slack, or Disco — or help you choose the best fit.

Add platform management for $1,500/year: Annual configuration, analytics reporting, and member management support.

Community Activation & Growth

Networks & Systems ConveninG

Connect what’s been siloed across teams, organizations, and systems

When work spans departments, institutions, or partners, silos are often a systems problem — not a people problem.

We support systems convening and network design that help diverse groups align around shared goals, learn together, and collaborate over time.

Design the structures and practices that make collaboration possible at scale.

This work supports foundations, networks, coalitions, and multi-stakeholder initiatives that need more than meetings — they need connective tissue.

What this includes

  • Landscape of practice mapping

  • Systems convening design and facilitation

  • Network and collaboration architecture

  • Shared learning and reflection structures

  • Coaching for internal conveners and facilitators

What changes

  • Leaders gain a clearer picture of how the system actually works

  • Duplication decreases, alignment increases

  • Collaboration becomes intentional instead of ad hoc

Pricing

Because this work is deeply contextual, engagements are scoped based on system size, partners involved, and desired outcomes.

systems Convening & Network Design

Digital Credentials & Learning Recognition

Make learning and contribution visible across teams and roles

Recognition systems help organizations see and value the learning already happening across silos — making expertise visible and strengthening shared understanding.

We design credential ecosystems that recognize real work, not just participation.

Digital Credential Strategy & Design

Design a recognition system aligned to what actually matters.

We help organizations create open digital credentials that reflect meaningful learning, contribution, and practice.

What this includes

  • Credential framework and outcomes definition

  • Badge and evidence design

  • Alignment to organizational or network goals

  • Pilot and evaluation planning

What changes

  • Learning becomes visible and portable

  • Expertise is easier to find across teams

  • Recognition reinforces shared priorities

What's included: Badge framework design, OB 3.0 templates, integration plan, pilot launch + evaluation

Investment: $10,000–$20,000

Add automated badging with BadgeFlow: $600/year - 6,000/year (includes setup, onboarding, and platform license)

A lightweight platform for issuing and managing digital credentials.

BadgeFlow makes it easy to issue, verify, and share credentials where people are already learning and collaborating.

What this includes

  • Badge creation and issuance

  • Evidence and review workflows

  • Learner credential records

  • Basic analytics and reporting

Investment: $600/year - 6,000/year (includes setup + onboarding)

BadgeFlow can be purchased standalone or added to any CWC engagement.

Badgeflow — Digital Credential Platform

How engagements typically unfold

While every engagement is tailored to context, most partnerships follow a simple, flexible arc — designed to build clarity first, then momentum, then durability.

1. Discovery & Focus

Clarify the challenge and identify where silo-breaking will matter most.

We start with a discovery conversation and light diagnostic work to understand where fragmentation is showing up, who is involved, and where shared learning and alignment would have the greatest impact.

Typical outcomes

  • Clear framing of the challenge

  • Shared understanding of goals and constraints

  • A recommended starting point

2. Pilot & Design

Design and test structures that support collaboration and learning.

Next, we co-design and launch a focused pilot — often a community of practice, a convening series, or a recognition prototype — to connect people across boundaries and learn quickly what works in your context.

Typical outcomes

  • Community or convening design

  • Facilitation plan and tools

  • Early signals of engagement and learning

3. Scale & Sustain

Strengthen internal capacity and make collaboration stick.

As momentum builds, we shift from doing the work for you to building your ability to sustain it — coaching internal leaders, refining practices, and embedding learning into ongoing work.

Typical outcomes

  • Playbooks and toolkits

  • Trained facilitators or conveners

  • Durable structures that reduce reliance on outside support

Not every engagement includes all three phases. We design each partnership collaboratively, based on your goals, context, and system complexity.

Not sure where to start?

Most partners begin with a discovery conversation to explore goals, challenges, and where silo-breaking or alignment work would have the most impact.

No pitch. No pressure. Just a clear next step.