Why Most Silo-Busting Efforts Fail (And What That Tells Us)
Mark Otter Mark Otter

Why Most Silo-Busting Efforts Fail (And What That Tells Us)

75% of cross-functional teams fail—not because of bad people, but because of bad structure. Task forces, more meetings, and new collaboration tools treat symptoms while root causes remain untouched. Part 2 of our series explores why the most common silo-busting efforts fail and what those failures reveal about what actually works.

Read More
Why Silos Persist (Even When Everyone Wants Them Gone)
Mark Otter Mark Otter

Why Silos Persist (Even When Everyone Wants Them Gone)

"We need to break down silos." If you've said this phrase in the past year, you're not alone. But here's what we've learned: silos are rarely about unwilling people—they're about systems designed for vertical efficiency, not horizontal connection. This post unpacks why silos persist and why treating them as a collaboration problem keeps us stuck.

Read More
A New Chapter: From Participate to Community Works Collective
Mark Otter Mark Otter

A New Chapter: From Participate to Community Works Collective

Community Works Collective helps organizations design and sustain communities of practice through strategy, facilitation, and digital recognition. Built on years of experience and a proven track record, our founding team comes from Participate, where we pioneered the design of learning communities — and now we’re ready to take that mission even further.

Read More